Contact Us / Technical Support

To help us serve you in a timely manner please tell choose one of the following options:

1) Event support and questions about your purchase or tickets:

  • Specific questions about the event or venue.
  • Questions regarding purchase policies.
  • Specific questions about my tickets.

Ice on Whyte can also be reached directly at:

10447 - 86 Avenue, Edmonton, AB, T6E 4G4
P: 780-758-5878

Tickets are also available at the festival gate (cash, debit, Visa, MasterCard accepted).

2) Technical Support with your tickets or account

  • Cannot access my account.
  • Cannot download or print my tickets
  • Problem adding your tickets to you mobile device.

Use the “Tech Support” button on the bottom right of the screen.